All parties involved in TracHeal's deployment and how value flows between them
Primary users. Dashboard of flagged gaps, barrier alerts, and escalation triggers.
Create the discharge plan. Notified when their plan has been actioned or has gaps.
Receive daily symptom check-ins and plain-language action items. Not just reminders.
Sign the contract. Care about readmission penalties, quality scores, and DHA compliance KPIs. Need clear ROI narrative.
Regulator and pilot partner. Sets quality KPIs. Operates Wareed (unified HIS). Their digital health strategy aligns with TracHeal.
Federal Ministry of Health. UAE Federal Law No. 2 of 2019 governs health data. Approval required for commercial health AI deployment.
Daman, Oman Insurance. Incentivised to reduce readmission claims. Potential co-funders. Secondary data consumers.
The clinicians who should see the patient post-discharge. Receive patient context from TracHeal instead of fragmented referral letters.
TracHeal integrates with their systems via FHIR APIs. Not competitors — TracHeal bridges across their boundaries, not within.
Hosts TracHeal infrastructure in UAE region for data residency compliance. Azure selected for MOHAP/DHA compatibility.
Incubation programme, mentorship, global network access. Demo Day pipeline to investors and health system leaders.
TracHeal sits between hospital discharge and community follow-up, closing the gap where patients fall through
| From | To | Value Exchanged | |
|---|---|---|---|
| Hospital EHR | → | TracHeal | Discharge plans, clinical notes, medication lists, scheduled follow-ups |
| TracHeal | → | Care Coordinator | Risk score, root-cause barriers, proactive intervention actions, daily symptom check-in results |
| TracHeal | → | Patient | Daily symptom check-in, escalation detection, plain-language action list |
| TracHeal | → | Receiving Provider | Complete patient context package at referral — no blank referral letters |
| Hospital | → | TracHeal | Annual SaaS subscription, anchored to documented readmission cost savings |
| TracHeal | → | Hospital Admin / DHA | Readmission reduction data, quality score improvements, KPI compliance reports |
| DHA | ↔ | TracHeal | Regulatory framework + pilot access (DHA) / Compliance data + KPI reports (TracHeal) |